ASK A PERSON.

Your company adds you. Ask whoever runs the admin dashboard to add you as a contractor; you'll appear on the next refresh.

Your admin can reset it from the dashboard in a few seconds. We can't reset PINs from support; the company owns them.

Five wrong PINs in a row locks that name for 15 minutes. Wait it out or ask your admin to reset the PIN.

Anyone can install it, but there's nothing to do without a company. It's a workplace tool: your company creates your profile and gives you a PIN.

Each clock-in and clock-out is stamped with your position so your company can verify the punch happened at the job site, and so the app can remind you to clock out if you leave the site. Location is read at the punch; about once a minute while you're clocked in at a job site with the app open; and about every 30 seconds on a Drive so the app can offer to switch you to Job Site when you arrive. Nothing when you're clocked out or the app is in the background.

Phones sometimes take a minute to get a good fix, especially indoors. Step outside, wait a few seconds, and try again. If a property is consistently wrong, its saved coordinates may be off; tell your admin, who can re-pin it.

Clock out now, then tell your admin the real time. They can correct it from the dashboard, and the correction is logged so nobody has to argue about it later.

Punch anyway. It's saved on the phone and syncs the next time you have a connection. You'll see it appear in Today's Sessions once it's through.

Job Site is billable time at a property. Drive is travel between sites, tracked for mileage. Shop is time at the warehouse or yard that shouldn't be charged to any one property.

Tap the amount and fix it before saving. The photo stays attached, so the paper trail is still there.

Tap Add Material Cost and enter it. Your admin can add it to the warehouse catalog so it's there next time.

My Pay is an estimate from your logged hours and the rate your company set. Pick the exact pay period with the date range, then compare against Today's Sessions. If a session is missing or wrong, your admin can fix it.

No. It records hours; your company pays you. Questions about a paycheck go to them.

Your company's admin, and the crew sees shared notes and work orders. Nobody else. Details in the privacy policy.

Email support@clockcost.com from the address on file, or ask your admin. Profile and personal data go within 30 days; payroll records your company is legally required to keep stay for the statutory period.